Networking Series Course:
The purpose of this course is to
address the implementation and desktop support needs of customers that are
planning to deploy and support Microsoft Windows® XP Professional in a variety
of stand-alone and network operating system environments. It provides in-depth,
hands-on training for Information Technology (IT) professionals responsible for
the planning, implementation, management, and support of Windows XP
Professional.
This course is based on the final,
retail release of Windows XP Professional.
Target Audience
The target audience consists of IT
support professionals who:
Are new to the Windows XP
Professional product.
Provide Helpdesk support for Windows
XP Professional desktops.
Provide support for the Microsoft
Windows NT version 4.0 or Windows 2000 Server family of products, or support
for a Microsoft Windows XP solution environment.
|
Prerequisites
Before attending this course,
students must have:
·
A+
certification, or equivalent knowledge. ·
Network+
certification, or equivalent knowledge. |
Examinations
This course will help the student
prepare for the following Microsoft Certified Professional exam:
-
Exam
70-270, Installing, Configuring, and Administering Microsoft Windows XP
Professional.
Workshop Material
The student kit includes a
comprehensive workbook, and an evaluation copy of Windows XP Professional for
classroom use.
Topics
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Module 1: Installing Microsoft
Windows XP Professional
Planning
an Installation of Microsoft Windows XP Professional
Installing
Windows XP Professional from a Product CD
Installing
Windows XP Professional over a Network
Upgrading
to Microsoft Windows XP Professional.
Transferring
User Settings by Using the USMT
Activating
Windows XP Professional
Troubleshooting
Failed Installations
Module 2: Automating an
Installation of Microsoft Windows XP Professional
Introduction
to Automating an Installation of Windows XP Professional
Creating
Answer Files
Creating
a Uniqueness Database File
How
Setup Uses Answer Files and UDFs
Performing
an Automated Installation of Windows XP Professional
Introduction
to Creating and Deploying an Image
Preparing
a Reference Computer
Creating,
Testing, and Deploying an Image
Remote
Installation Services
Module 3: Configuring Hardware
on a Computer Running Microsoft Windows XP Professional
Installing
and Configuring Hardware Devices
Working
with Drivers
Troubleshooting
Hardware Devices
Module 4: Managing Disks
Working
with Disk Management
Working
with Basic Disks
Working
with Dynamic Disks
Preparing
Disks When Upgrading to Windows XP Professional
Managing
Disks
Defragmenting
Volumes
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Module 5: Configuring and
Managing File Systems
Working
with File Systems
Managing
Data Compression
Securing
Data by Using EFS
Module 6: Troubleshooting the
Boot Process and Other System Issues
Examining
the Windows XP Professional Boot Process
Controlling
System Settings During the Boot Process
Changing
Startup Behavior Using the Boot.ini File
Using
Advanced Boot Options to Troubleshoot Startup Problems
Using
the Recovery Console to Start the Computer
Restoring
a Computer to a Previous State
Module 7: Configuring the
Desktop Environment
Configuring
User Desktop Settings
Customizing
the Desktop Environment
Configuring
System Settings
Understanding
How User Profiles and Group Policy Affect Desktop Customization
Using
Remote Assistance
Module 8: Configuring TCP/IP
Addressing and Name Resolution
Configuring
IP Addresses
Troubleshooting
IP Addresses
Determining
TCP/IP Name Resolution Methods
Configuring
a DNS and WINS Client
Connecting
to a Remote Host |
Module 9: Configuring
Microsoft Windows XP Professional to Operate in Microsoft Windows Networks
Examining
Workgroups and User Accounts
Creating
and Authenticating Local User Accounts
Configuring
Local Security
Configuring
Logon Options in a Workgroup
Configuring
Networking Options in a Workgroup
Joining
a Domain
Operating
in a Domain
Module 10: Supporting Remote
Users
Establishing
Remote Access Connections
Connecting
to Virtual Private Networks
Configuring
Inbound Connections
Configuring
Authentication Protocols and Encryption
Using
Remote Desktop
Storing
User Names and Passwords to Facilitate Remote Connections
Module 11: Configuring
Microsoft Windows XP for
Configuring
Hardware for
Configuring
Power Management Options for
Making
Files, Folders, and Web Pages Available for Offline Use
Module 12: Monitoring
Resources and Performance
Determining
System Information
Using
Task Manager to Monitor System Performance
Using
Performance and Maintenance Tools to Improve Performance
Monitoring
Event Logs
Configuring
Program Compatibility |